Estate Agents in Sussex – Jonathan Crawford Jones

Forget what you think you know about estate agents..

We recently bought a house through Jonathan at The Agency and it was a very positive experience. As the buyer, Jonathan was clearly not acting for us but he still kept at our best interests in focus. Despite many challenges and hurdles we could rely on Jonathan to bring a measure of calm and integrity to the table and negotiate towards outcomes that all parties found satisfactory. Completely changed my view of what an estate agent should be and how they should act, with the utmost professionalism but retaining a very personal touch. 10/10

The best decision we made

Going with Jonathan at The Agency UK was the best and possibly the most important decision we made during the selling and buying process. His hard work throughout helped us sell our house for more than we could have hoped! He made sure everything ran as smoothly as possible and was always chasing up solicitors etc when necessary to keep the ball rolling, Fantastic at crisis management when we started to lose hope and made sure we got the sale across the line within our tight timescale due to the new build sites requirements. Would highly recommend Jonathan and if we decide to sell in the future will definitely be using him again.

Thinking of selling your house, then read our review first

Having used High Street estate agents several times in the past to try to sell our house, without success, we were attracted to Jonathan’s Business Model, as it is based on a very personal approach. He is self employed and by being our sole contact, we had none of the problems experienced with other types of agent, of staff being unfamiliar with the details of our sale. And he was available 24/7, even when on holiday. Jonathan was certainly “hands on”. He provided the valuation, created all the detail for the online marketing, produced an excellent video tour, vetted enquiries to ensure quality viewings, conducted all the viewings, and dealt with Offer negotiations. He liaised seamlessly with ourselves and the buyers, and was able to ensure the sale progressed at a good pace, by helping to resolve queries quickly. Jonathan has a wide knowledge of the housing market, he has a high level of professionalism, and a likeable personality. And as a self employed agent, he has a much higher incentive to get a result. What could have been a very stressful and complicated process was painless. If you are planning to sell your house, we would highly recommend Jonathan’s services and we would certainly use him again.

Jonathan was amazing. What he was best at was knowing and understanding the industry and giving me faith in understanding what my house was worth, especially given the massive changes in house prices. He was always available, giving excellent advice and time when needed. I honestly wouldn’t sell my house with anyone else again.

I met Jonathan through a friend and neighbour who highly recommended him. Previous to Jonathan, I’d marketed my property via two traditional estate agencies which I felt very let down by for a host of reason. From the very first phone call and subsequent meeting, Jonathan has been nothing other than 100% professional, incredibly knowledgeable and thorough, highly experienced in his field, always available to call or text or would respond very promptly. He checked in weekly to update at my request, very personable, approachable, trustworthy, very fair and I couldn’t recommend him more highly to anyone looking to go with a self employed model as he is an excellent estate agent.